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{
    "url": "https://mailman.amsat.org/hyperkitty/api/list/[email protected]/email/3S7RWW2GSRSWYDAZZW2XTU3EREKSN6IC/?format=api",
    "mailinglist": "https://mailman.amsat.org/hyperkitty/api/list/[email protected]/?format=api",
    "message_id": "df7fa88f-b9c7-4c3b-9e81-be67bd3727e2@nasanexmsp01.na.qualcomm.com",
    "message_id_hash": "3S7RWW2GSRSWYDAZZW2XTU3EREKSN6IC",
    "thread": "https://mailman.amsat.org/hyperkitty/api/list/[email protected]/thread/Q7FPPOZMOI3FWAXQCHTZ7NLNJCEMDC2B/?format=api",
    "sender": {
        "address": "antonio (a) qualcomm.com",
        "mailman_id": null,
        "emails": null
    },
    "sender_name": "Franklin Antonio",
    "subject": "[amsat-bb] Re: Hardware or software problems?",
    "date": "2010-05-01T23:40:40Z",
    "parent": "https://mailman.amsat.org/hyperkitty/api/list/[email protected]/email/Q7FPPOZMOI3FWAXQCHTZ7NLNJCEMDC2B/?format=api",
    "children": [
        "https://mailman.amsat.org/hyperkitty/api/list/[email protected]/email/QOEIZUQTNRCYXXVOUC5JNXDVMN4RC5UD/?format=api"
    ],
    "votes": {
        "likes": 0,
        "dislikes": 0,
        "status": "neutral"
    },
    "content": "At 06:58 PM 4/30/2010, Larry Gerhardstein wrote:\n>I have a Keyspan 4-port USB to RS232 box with optical isolators from \n>CommFront\n\nIt seems most likely that you have defective driver software for the \nUSB device.  That's the most likely cause of this sort of a crash.\n\nI suggest you go to Keyspan's web site and attempt to find the very \nlatest driver.  Their web site has a \"support\" tab with a \"downloads\" \nsubmenu, and finally a \"software/drivers\" page.  Install the latest \ndriver and try again.\n\nOne hangup.  I just checked their website, and it appears that they \nhave NO drivers listed for windows 7.  Perhaps you should call their \nsupport folks and ask about this.  If they've never tested with Win7, \nor have known problems, then you may need to give 'em hell.  If you \ncan't get a driver they've specifically tested with Win7, then they \nare officially weenies.  At that point you should at least try the \nvery latest Vista driver.\n\nIf that doesn't help, buy a different brand.  To have the best chance \nof something that works right, buy the brand which you believe sells \nin the very highest volume.   \n",
    "attachments": []
}