[amsat-bb] Nova For Windows Customer Service Brag

Second e-mail to Northern Lights Software Associates netted an immediate response from owner, Michael Owen, W9IP. The response included my customer registration number (that I had misplaced) from over ten years ago! Not many companies would do that.

He also apologized for the amount of time it had taken for the response (completely unnecessary but thoughtful) and his hopes that I would continue to use and enjoy the software.

Like many, I use SATPC32 as my "day to day" software, but find that Nova allows me to visualize orbits and upcoming passes much better. very important for a newcomer like myself.

Just wanted to brag on Mr. Owen, and the kind of vendors that the satellite community seems to enjoy.