My resent experience with Yaesu has been most impressive. I called and ordered the pots for the control box and the order department was very helpful. I called back to today to inquire about the pot for the rotor and the order department connected me to tech support were I was told the 5400,5500 and 5600 rotors all use the same pot. I was returned to the order line were I ordered 3 of the 500 ohm pots. The people were as nice to chat with as any I have ever dealt with. 5*'s to Yaesu for an excellent service department. I encourage anyone to just ring them up if you need parts or have questions. If anyone needs the phone number or part numbers drop me a email.
73's << John
On Wed, Jun 17, 2009 at 5:09 PM, w4upd [email protected] wrote:
Due to several comments concerning attempts to contact Yaesu have been met with no contact or delays, I thought I'd pass on the info I made available to another on this list. I have found that by using the email/internet approach first then following up via phone to finalize my purchases seem to be reasonably successful. Hopefully this will help others here on the list.
Regards,
Reid, W4UPD
-------- Original Message -------- Subject: Re: [amsat-bb] Re: John Price Re: Re: Pots for 5400 or 5500? Date: Wed, 17 Jun 2009 09:02:15 -0400 From: w4upd [email protected] To: Peter [email protected] References: [email protected]< [email protected]> [email protected] 1600FE2C35AD4664987BDDA7C683F2E1@parents [email protected] [email protected]
Directly from Yaesu. You go to sales (email) to get the part number for the item # in your IPB. Then when they send you the part number, you forward the email to parts and they give you a price. You can order via mail, but since you don't know the shipping and I am in the US here, I just finally follow up with ordering via a phone call to the parts department.
Regards, Reid, W4UPD
Email for part numbers: [email protected] Phone: 714-827-7600 x 1513 Email for price: [email protected] mailto:[email protected] [email protected] mailto:[email protected] Phone: 714-827-7600 ext 6800
Excerpt from their email: (We do not sell parts internationally you can contact [email protected] mailto:[email protected] and they will refer you to the office you need to contact)
Peter wrote:
Hello Reid I obviously missed something in this thread, could you tell me where you ordered the Pots from.
Peter G0BHP
I ordered them yesterday and they are on route now.
Item #: 17 500 ohm potentiometer. P/N S8101823 $12.35 each.
This is the rotator positioning pots in the rotators. The same pot is used in both azimuth and elevation. The pots can do 360 degree rotation and therefore are different from standard pots. I suspect the 5500 is the same but I won't swear to it since I only have the 5400.
Regards,
Reid, W4UPDGeorge Henry wrote:
----- Original Message ----- From: "w4upd" [email protected] To: "John Price" [email protected] Cc: [email protected]; "Peter Sils" [email protected] Sent: Tuesday, June 16, 2009 6:25 PM Subject: [amsat-bb] Re: Pots for 5400 or 5500?
I'd be surprised if the pots were not the same as they are the same values and size. Also, I have ordered the Elevation and Azimuth internal position 500 ohm pots which are the same and cost $12.35 each (mine were corroded from the weather).
Regards,
Reid, W4UPD
How recently did you order them? I, too, had heard that the AZ/EL position pots were NLA from Yaesu...
George, KA3HSW
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