I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.