[amsat-bb] 9600 baud using Icom 910H

I'm working with a group that's having a problem decoding 9600 baud data. They are using a 9600 baud modem and an Icom 910H rig. Through testing, they believe the rig is the problem. Does this sound like a familiar problem to anyone? Are there any mods that need to be done to the rig to receive 9600 baud?

Dave, AA4KN Sent via BlackBerry from T-Mobile