Email/Text miscommunications
[EMAIL]
I’m beginning to realize the problems we have in AMSAT-BB and other reflectors communication is caused by the bifurcation of email into two categories. Email and Texts.
We see the problem crop up daily… One liner posts that make no sense and have no context, and long emails that few take the time to digest before fat-fingering a one line response.
It is frustrating to have a complex problem being addressed by a multi-paragraph email discussing all the options and permutations and considerations and background on a problem and then having spent an hour presenting a well laid out treatise on the issues, to have the response come back as a fat finger “yes” or “no”.
You can see it in the emails. The one-line TEXTS which have given the issue about as much thought as an eye blink. Or that was digested on a smart phone while walking across the street.
I’m not complaining, just observing. Hence the first line of my email above. Giving the recipient a heads up that this email is not a knee jerk shot from the hip TEXT.
Wouldn’t it be nice if EMAILS could generally only be read on full screen PC’s and all concise TEXTs are displayed only on tiny 2” screens. That would force the sender and receiver into the same “communications environment” to better understand the context.
Just a thought.
Bob, WB4APR
I think that, like any technology, it is not the technology itself (email vs. text), but the user of the technology that makes the difference.
It is pretty easy to send a one line email that has no more thought put into it than a one line text. (Yes, I will admit to participating on both ends of that activity, sending and receiving.)
And text messages can be thoughtful, although a long one may be broken into chunks by the service provider.
Steve AI9IN
On 2016-07-07 09:31, Robert Bruninga wrote:
[EMAIL]
I'm beginning to realize the problems we have in AMSAT-BB and other reflectors communication is caused by the bifurcation of email into two categories. Email and Texts.
We see the problem crop up daily... One liner posts that make no sense and have no context, and long emails that few take the time to digest before fat-fingering a one line response.
It is frustrating to have a complex problem being addressed by a multi-paragraph email discussing all the options and permutations and considerations and background on a problem and then having spent an hour presenting a well laid out treatise on the issues, to have the response come back as a fat finger "yes" or "no".
You can see it in the emails. The one-line TEXTS which have given the issue about as much thought as an eye blink. Or that was digested on a smart phone while walking across the street.
I'm not complaining, just observing. Hence the first line of my email above. Giving the recipient a heads up that this email is not a knee jerk shot from the hip TEXT.
Wouldn't it be nice if EMAILS could generally only be read on full screen PC's and all concise TEXTs are displayed only on tiny 2" screens. That would force the sender and receiver into the same "communications environment" to better understand the context.
Just a thought.
Bob, WB4APR _______________________________________________ Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: http://www.amsat.org/mailman/listinfo/amsat-bb
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Robert Bruninga -
skristof＠etczone.com