Make sure SUB BAND AUDIO MUTE is OFF, and, yes, this is a true dual- receive - and complex! - mobile rig.

...

... My dealer is clueless....

Then change dealers. Any dealer who wouldn't take the time to pull an owners manual or look it up on the manufacturer's Web ste for you doesn't care about its clients. Take your six hundred bucks elsewhere.

Clint Bradford, K6LCS