Tony and all good morning.
Nice to see that you are keeping in touch with HRD staff.
I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it. Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up. FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.
I have used numerous other software for tracking but prefer SatPC for its simplicity.
Let's keep the hope high.
73 es Happy Holidays
Rafael / NN3RP
Message: 7 Date: Fri, 20 Nov 2020 01:36:42 -0500 From: Tony 73guddx@gmail.com To: AMSAT-BB amsat-bb@amsat.org Subject: [amsat-bb] HRD Tracker Issue Tech Support Message-ID: ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c@GMAIL.COM Content-Type: text/plain; charset=utf-8; format=flowed
All:
I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.
Tony -K2MO
"Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency" Aparently, this is not just a IC-9700 issue, the Manual Tuning behavior has been noticed for a very long time, it resets after a set number of seconds. As a general principle, when using the HRD suite, never touch the radio. To fine tune the uplink or pan the pass band, just use the sliders instead, HRD holds the correction until another frequency pair is selected.
GL es 73!Umesh, k6vug
On Saturday, November 21, 2020, 7:51:44 AM PST, Rafael Pena via AMSAT-BB amsat-bb@amsat.org wrote:
Tony and all good morning.
Nice to see that you are keeping in touch with HRD staff.
I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it. Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up. FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.
I have used numerous other software for tracking but prefer SatPC for its simplicity.
Let's keep the hope high.
73 es Happy Holidays
Rafael / NN3RP
Message: 7 Date: Fri, 20 Nov 2020 01:36:42 -0500 From: Tony 73guddx@gmail.com To: AMSAT-BB amsat-bb@amsat.org Subject: [amsat-bb] HRD Tracker Issue Tech Support Message-ID: ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c@GMAIL.COM Content-Type: text/plain; charset=utf-8; format=flowed
All:
I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.
Tony -K2MO
_______________________________________________ Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
the Manual Tuning behavior has been noticed for a very long time
Yes, I had similar tuning issues with the TS-2000 many years ago, but I believe I was able to change the rigs settings at the radio i.e., mode power etc.
To fine tune the uplink or pan the pass band, just use the sliders instead.
That works most of the time. It would be nice if the CAT control didn't "lockup" the radio with the Doppler correction enabled.
Tony -K2MO
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
"Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency" Aparently, this is not just a IC-9700 issue, the Manual Tuning behavior has been noticed for a very long time, it resets after a set number of seconds. As a general principle, when using the HRD suite, never touch the radio. To fine tune the uplink or pan the pass band, just use the sliders instead, HRD holds the correction until another frequency pair is selected.
GL es 73!Umesh, k6vug
On Saturday, November 21, 2020, 7:51:44 AM PST, Rafael Pena via AMSAT-BB <amsat-bb@amsat.org> wrote:Tony and all good morning.
Nice to see that you are keeping in touch with HRD staff.
I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it. Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up. FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.
I have used numerous other software for tracking but prefer SatPC for its simplicity.
Let's keep the hope high.
73 es Happy Holidays
Rafael / NN3RP
Message: 7 Date: Fri, 20 Nov 2020 01:36:42 -0500 From: Tony 73guddx@gmail.com To: AMSAT-BB amsat-bb@amsat.org Subject: [amsat-bb] HRD Tracker Issue Tech Support Message-ID: ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c@GMAIL.COM Content-Type: text/plain; charset=utf-8; format=flowed
All:
I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.
Tony -K2MO
Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Assuming you haven't already seen and tried the following, here are a couple of unqualified thoughts -
Generally, faster the Doppler correction sent to the radio, the better it seems, however the rapid updates also seem to "lockup" the radio controls. By default, the CAT update interval is set at 300mS in HRD (see Options -- Comms). Selecting 1000mS option may help a little. I was looking for an update interval setting in HRD Satellite but couldn't find one (like the update interval in HRD Rotator).
Secondly, there is a short description and a timer setting in HRD Satellite (Tools -- Options -- Manual Tuning), I fail to understand why they would do it like this, but something to try as well.
73!Umesh
On Saturday, November 21, 2020, 2:13:12 PM PST, Tony via AMSAT-BB amsat-bb@amsat.org wrote:
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
the Manual Tuning behavior has been noticed for a very long time
Yes, I had similar tuning issues with the TS-2000 many years ago, but I believe I was able to change the rigs settings at the radio i.e., mode power etc.
To fine tune the uplink or pan the pass band, just use the sliders instead.
That works most of the time. It would be nice if the CAT control didn't "lockup" the radio with the Doppler correction enabled.
Tony -K2MO
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
"Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency" Aparently, this is not just a IC-9700 issue, the Manual Tuning behavior has been noticed for a very long time, it resets after a set number of seconds. As a general principle, when using the HRD suite, never touch the radio. To fine tune the uplink or pan the pass band, just use the sliders instead, HRD holds the correction until another frequency pair is selected.
GL es 73!Umesh, k6vug
On Saturday, November 21, 2020, 7:51:44 AM PST, Rafael Pena via AMSAT-BB amsat-bb@amsat.org wrote: Tony and all good morning.
Nice to see that you are keeping in touch with HRD staff.
I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it. Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up. FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.
I have used numerous other software for tracking but prefer SatPC for its simplicity.
Let's keep the hope high.
73 es Happy Holidays
Rafael / NN3RP
Message: 7 Date: Fri, 20 Nov 2020 01:36:42 -0500 From: Tony 73guddx@gmail.com To: AMSAT-BB amsat-bb@amsat.org Subject: [amsat-bb] HRD Tracker Issue Tech Support Message-ID: ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c@GMAIL.COM Content-Type: text/plain; charset=utf-8; format=flowed
All:
I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.
Tony -K2MO
Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb _______________________________________________ Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
_______________________________________________ Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Hi Tony,
Regards the TS2000 mine locked up even when manually changing the frequency while transmitting on 70cm. There was a fix which required extra components to prevent RF upsetting the phase lock loop. Another fix was to re-route the cables in the 70cm transmitter section. I tried the latter and it worked. On thing I did notice that there was an unused cable slot on one the edge of the 70cm transmitter housing. There was also a cable that went through an open section of the housing. One of the things I did was put this cable through the slot, so I guess it should have been placed in there in the first place. Since the fix there has been no problems regarding this with both manual and computer control.
73 Starr ZL3CU
On 22/11/2020 11:11 am, Tony via AMSAT-BB wrote:
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
the Manual Tuning behavior has been noticed for a very long time
Yes, I had similar tuning issues with the TS-2000 many years ago, but I believe I was able to change the rigs settings at the radio i.e., mode power etc.
To fine tune the uplink or pan the pass band, just use the sliders instead.
That works most of the time. It would be nice if the CAT control didn't "lockup" the radio with the Doppler correction enabled.
Tony -K2MO
On 11/21/2020 1:32 PM, k6vug--- via AMSAT-BB wrote:
"Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency" Aparently, this is not just a IC-9700 issue, the Manual Tuning behavior has been noticed for a very long time, it resets after a set number of seconds. As a general principle, when using the HRD suite, never touch the radio. To fine tune the uplink or pan the pass band, just use the sliders instead, HRD holds the correction until another frequency pair is selected.
GL es 73!Umesh, k6vug
On Saturday, November 21, 2020, 7:51:44 AM PST, Rafael Pena via AMSAT-BB amsat-bb@amsat.org wrote: Tony and all good morning.
Nice to see that you are keeping in touch with HRD staff.
I mentioned earlier that upon receiving the renewal notice (11/12) via email I declined it. Immediately received a 2nd response stating that a ticket had been opened.....I am still waiting today on a follow up. FYI, the Icom 9100 did not work either with HRD SatTracking and they blame it on Icom.
I have used numerous other software for tracking but prefer SatPC for its simplicity.
Let's keep the hope high.
73 es Happy Holidays
Rafael / NN3RP
Message: 7 Date: Fri, 20 Nov 2020 01:36:42 -0500 From: Tony 73guddx@gmail.com To: AMSAT-BB amsat-bb@amsat.org Subject: [amsat-bb] HRD Tracker Issue Tech Support Message-ID: ad3e68ef-26b1-84c7-e1eb-fab2a9c4c25c@GMAIL.COM Content-Type: text/plain; charset=utf-8; format=flowed
All:
I received a response from HRD regarding issues with their satellite tracker and the ICOM-9700. They said that they were unable to provide support at this time since my support subscription had expired.
I asked if they resolved the problems with their tracker and the 9700 and I've yet to receive a reply. The consensus among users that I've spoke to is that the tracker doesn't function properly with this rig.
The main issue is that it doesn't allow the user to tune the radios VFO with the Doppler correction enabled. There is a provision for manual tuning, but it appears to have a bug since it works intermittently or not at all.
Tuning the VFO with HRD's rig control works most of the time, but the Doppler correction will often snap back to the previous frequency.
I'll report back as soon as I hear from HRD.
Tony -K2MO
Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb _______________________________________________ Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via AMSAT-BB@amsat.org. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
participants (4)
-
k6vug＠sbcglobal.net -
Rafael Pena -
Starr Moffatt -
Tony