My one order with HRO was enough.

Couldn't login to get my receipt for my rebate because of a problem wIth their back end. I ended up requesting the receipt and they acted like I wanted it the receipt gold plated.

Shipped with no notification so I didn't know where my new 857 was.

Enough.

On Friday, April 28, 2017, Frank Staffa Jr. via AMSAT-BB amsat-bb@amsat.org wrote:

Missing my TS 2000. HRO washed their hands with my transceiver which is under warranty and have ignored the entire situation. Rig has been back to Kenwoods service center in Virginia twice already for the same PLL Unlock problem on the 440 uplink, and they are also ignoring my emails. They scratched the top of the transceiver the first time around, and now its been a week and no report, no response. Last time I deal with HRO for anything, and as far as "Kenwood Service", they have also lost customer care along with HRO. Miss working the birds. $2000 antenna system collecting pollen!

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