My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
nick
Cell 337 258 2527
Helping UL become a world Class Engineering and Educational School Disagree I Learn
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Most commercial products don't provide schematic or access to firmware code but for some reason, some of the ham radio community seems to think they should be handed it.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
The trend is to keep everything under lid and a secret and not share source code or schematics. You might agree with this, but when I spend money to buy something I own it and I want the right to repair and that means documentation. It used to be like that, because I can easily repair my old ham rigs from ICOM and Kenwood because they provide this kind of information. And yes, if there is no documentation then I will steer clear of buying that product or other products from that company. Thanks for the heads-up: will never buy a FCD+, that's for sure.
Hans
BX2ABT
On 05/15/2019 09:27 PM, Peter Goodhall (2M0SQL) via AMSAT-BB wrote:
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Most commercial products don't provide schematic or access to firmware code but for some reason, some of the ham radio community seems to think they should be handed it.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Think you jumped to conclusions Hans I didn't say I agreed with anything I pointed out the fact, no access to repair has been stopped you can open the case? I know ICOM/Kenwood don't provide the source code, most electronics companies don't that's just how it is.
Peter.
On Wed, 15 May 2019 at 14:48, Hans BX2ABT via AMSAT-BB [email protected] wrote:
The trend is to keep everything under lid and a secret and not share source code or schematics. You might agree with this, but when I spend money to buy something I own it and I want the right to repair and that means documentation. It used to be like that, because I can easily repair my old ham rigs from ICOM and Kenwood because they provide this kind of information. And yes, if there is no documentation then I will steer clear of buying that product or other products from that company. Thanks for the heads-up: will never buy a FCD+, that's for sure.
Hans
BX2ABT
On 05/15/2019 09:27 PM, Peter Goodhall (2M0SQL) via AMSAT-BB wrote:
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Most commercial products don't provide schematic or access to firmware code but for some reason, some of the ham radio community seems to think they should be handed it.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
You can open a case, but with proprietary components, designs and code little repair can be done. Chuck it in the bin and buy another. I come from a different era, where designs were documented and repairs could be done by oneself or independent repair men. Products had a value that spanned more than a few years.
So yes, I am one of those in the ham community that thinks schematics and code should be "handed to me" (paraphrased from what you wrote below) when I request it. I know this goes against the interests of companies putting out products and nowadays it seems companies have more might than consumers, so the companies win, the consumer loses.
But I agree with you that comments on this BB will not help with repairs or support in any way.
73 de Hans
BX2ABT
On 05/15/2019 10:24 PM, Peter Goodhall (2M0SQL) wrote:
Think you jumped to conclusions Hans I didn't say I agreed with anything I pointed out the fact, no access to repair has been stopped you can open the case? I know ICOM/Kenwood don't provide the source code, most electronics companies don't that's just how it is.
Peter.
On Wed, 15 May 2019 at 14:48, Hans BX2ABT via AMSAT-BB [email protected] wrote:
The trend is to keep everything under lid and a secret and not share source code or schematics. You might agree with this, but when I spend money to buy something I own it and I want the right to repair and that means documentation. It used to be like that, because I can easily repair my old ham rigs from ICOM and Kenwood because they provide this kind of information. And yes, if there is no documentation then I will steer clear of buying that product or other products from that company. Thanks for the heads-up: will never buy a FCD+, that's for sure.
Hans
BX2ABT
On 05/15/2019 09:27 PM, Peter Goodhall (2M0SQL) via AMSAT-BB wrote:
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Most commercial products don't provide schematic or access to firmware code but for some reason, some of the ham radio community seems to think they should be handed it.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
The consumer does not lose. In fact the consumer wins because technology companies can innovate, develop, protect their intellectual property, and ultimately be rewarded for their efforts, as they bring ever more advanced products to market at a lower cost-per-function. Radios today are probably priced much the same as radios in the eighties but in 2019 dollars and with much greater functionality.
With respect to hardware, new radio gear densely packed with surface mount components and, even more significantly, embedded software (firmware) is more-or-less un-repairable and un-modifiable by almost all hobbyists unless they have expert knowledge and specialized equipment, even if a schematic is provided. There are a few exceptions like power supply repairs, MARS/CAP frequency modifications, and IF taps, but realistically, for MOST people, not too much.
73 Ken VA7KBM
On 2019-05-15 7:54 a.m., Hans BX2ABT via AMSAT-BB wrote:
You can open a case, but with proprietary components, designs and code little repair can be done. Chuck it in the bin and buy another. I come from a different era, where designs were documented and repairs could be done by oneself or independent repair men. Products had a value that spanned more than a few years.
So yes, I am one of those in the ham community that thinks schematics and code should be "handed to me" (paraphrased from what you wrote below) when I request it. I know this goes against the interests of companies putting out products and nowadays it seems companies have more might than consumers, so the companies win, the consumer loses.
But I agree with you that comments on this BB will not help with repairs or support in any way.
73 de Hans
BX2ABT
On 05/15/2019 10:24 PM, Peter Goodhall (2M0SQL) wrote:
Think you jumped to conclusions Hans I didn't say I agreed with anything I pointed out the fact, no access to repair has been stopped you can open the case? I know ICOM/Kenwood don't provide the source code, most electronics companies don't that's just how it is.
Peter.
On Wed, 15 May 2019 at 14:48, Hans BX2ABT via AMSAT-BB [email protected] wrote:
The trend is to keep everything under lid and a secret and not share source code or schematics. You might agree with this, but when I spend money to buy something I own it and I want the right to repair and that means documentation. It used to be like that, because I can easily repair my old ham rigs from ICOM and Kenwood because they provide this kind of information. And yes, if there is no documentation then I will steer clear of buying that product or other products from that company. Thanks for the heads-up: will never buy a FCD+, that's for sure.
Hans
BX2ABT
On 05/15/2019 09:27 PM, Peter Goodhall (2M0SQL) via AMSAT-BB wrote:
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Most commercial products don't provide schematic or access to firmware code but for some reason, some of the ham radio community seems to think they should be handed it.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
On 2019-05-15 08:27, Peter Goodhall (2M0SQL) wrote:
I'd guess that the first place to get support would be to email Hanlincrest Ltd (Howard) who makes and supports the Funcube Dongle email being [email protected], I don't think rewriting a comment on his website is how anyone should expect to get support.
Already tried, more than a year ago. No response.
--- Zach N0ZGO
I should also point out that there's a contact form on the shop for Hanlincrest Ltd at https://funcubedongle.3dcartstores.com/crm.asp?action=contactus plus their full contact information.
73,
Peter, 2M0SQL
On Wed, 15 May 2019 at 01:37, Zach Metzinger via AMSAT-BB [email protected] wrote:
On 05/14/19 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed? Where can I get a schematic?
Hello Nick,
Howard Long, G6LVB, hasn't made a post on the funcubedongle.com website in ~4 years. He does not respond to comments on that website regarding the USB bugs in the FCDP+, so I don't think he'll be very responsive to broken hardware/schematic requests, either.
Appealing directly to AMSAT-UK may have some effect.
I believe that the secrecy surrounding this dongle stems from the NDA-ed silicon tuner and a desire to keep it from being cloned.
It is unfortunate that such a wonderful gadget is both closed source and closed hardware.
--- Zach N0ZGO _______________________________________________ Sent via [email protected]. AMSAT-NA makes this open forum available to all interested persons worldwide without requiring membership. Opinions expressed are solely those of the author, and do not reflect the official views of AMSAT-NA. Not an AMSAT-NA member? Join now to support the amateur satellite program! Subscription settings: https://www.amsat.org/mailman/listinfo/amsat-bb
Well, my FCD Pro (before +) broke a few years ago and I decided I'd just buy a PRO+ to replace it. I figured that at least some of the money goes to the FUNcube satellite projects and we're all in this together, so why not support each other. And the new and better FCD Pro+ I got supported the Fox-1 program because it sure got a heckuva lot of use in testing those babies!
Jerry Buxton, NØJY
On 5/14/2019 05:04, Nick Pugh via AMSAT-BB wrote:
My FCD Pro+ is broken how do I get it fixed?
participants (6)
-
Hans BX2ABT -
Jerry Buxton -
Ken M -
Nick Pugh -
Peter Goodhall (2M0SQL) -
Zach Metzinger