It seems like we are running into a similar problem with the Intercontinental Reservation system as we did in Washington and Lafayette. When this happens, people making reservations are told that there are no rooms available. After speaking with the hotel we know what is happening and why, and it is really a bug in the reservation software that affects both the online system and the system the customer service representatives use.
It is important to understand how the discounted rate system works in order to reserve your rooms successfully. We have a block of rooms set aside from the 4th through the 10th of October, and the discounted rate code only applies during that period. If you book a room outside that range the reservation software will tell you (or a customer service representative) that there are no rooms available.
Here are some additional steps that will guide you to a successful reservation: 1) Make a reservation for within the dates of the 4th through the 10th using the AMS discount code. 2) Make a second (or third if necessary) for dates before and after that range. If you have difficulties call the hotel directly at (650) 570-5700 or call at 1-877-2-CROWNE. Be sure to give them the AMS discount code and explain the reservations you need as described above.
You must make your reservations prior to September 13 to qualify for the discounted rate!
Please Note: The symposium rate is for a standard room - you can upgrade to an executive room or suite at a discounted rate.
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