Web and mail were out of service for about and hour between 2014 JUN 18 20:10 UTC and 21:10 UTC due to network problems at our vendor's data center. As of this writing, I have not received the "all clear" message, so there could be continuing difficulties.
-Joe KM1P
********************* From the data center at 2014 JUN 19 02:10 UTC:
Additional complications have prevented us from completing the network maintenance in US Central Zone B that was originally planned to be completed in the early morning of June 18th. We are moving forward with a solution that will enable us to restore services to affected customers while vendor issues are resolved. Users losing service earlier today will see this improve although, until additional resources are restored, US Central Zone B will continue to run at a diminished capacity. This means customers with services in that Zone may continue to experience intermittent latency and connection issues. Fixing this is of critical importance to us and we are working diligently to ensure the service of each and every one of these customers is personally addressed. This will be updated with additional information as we continue to approach a comprehensive solution. Customers affected by these networking issues in Lansing Zone B will also continue to receive emails with additional details as they develop.
Thank you for your patience.